Consumers have the following right of withdrawal:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must send our support a clear statement (per our support panel) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can also electronically fill out and submit the model cancellation form or any other clear declaration on our website https://filen.io/support.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
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